HP g3000Compaq c300

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Maintenance and Service
Guide
HP G3000 Notebook PC
Compaq Presario C300 Notebook PC
Document Part Number:
435182-001
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
 © Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Celeron, and Core are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
HP G3000 Notebook PC and
Compaq Presario C300 Notebook PC
Maintenance and Service Guide
First Edition: September 2006
Document Part Number: 435182-001
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2Troubleshooing
2.1 Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.3 Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
2.4 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–9
Maintenance and Service Guide
iii
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–14
3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–18
3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–20
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–22
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
iv
Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.9 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40
5.14 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45
5.15 Display Release Button Assembly . . . . . . . . . . . . 5–53
5.16 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57
5.17 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–59
5.18 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–65
Maintenance and Service Guide
v
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